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Tech & Solution
Tech & SolutionYOUR TECH POINT

Newport's premier hub for high-end device repairs, certified refurbished technology, and official accessories. Excellence in every fix.

97 Commercial St, Newport NP20 1LU
info@techandsolutions.co.uk
07405262945
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Accessibility Statement

Last updated: June 2026

Our Commitment

Tech & Solution is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. We are continually seeking solutions that will bring all areas of the site up to the same level of overall web accessibility.

Measures We Take

Tech & Solution takes the following measures to ensure accessibility:

  • Include accessibility as part of our development process
  • Use semantic HTML markup throughout the website
  • Ensure sufficient colour contrast ratios (minimum 4.5:1)
  • Provide alternative text for meaningful images
  • Ensure the website is navigable by keyboard
  • Use ARIA labels on interactive elements where appropriate
  • Test with screen readers and assistive technologies
  • Ensure forms have proper labels and error messages

Known Limitations

Despite our best efforts, some areas of the website may not yet be fully accessible. Known limitations include:

  • Some older product images may lack descriptive alt text — we are updating these progressively
  • Embedded third-party content (Google Maps, payment forms) may have limited accessibility controls
  • Some PDF documents may not be fully accessible — contact us for alternative formats

Compatibility

This website is designed to be compatible with the following assistive technologies:

  • Modern web browsers (Chrome, Firefox, Safari, Edge)
  • Screen readers (NVDA, JAWS, VoiceOver)
  • Browser zoom up to 200%
  • Keyboard-only navigation

Feedback & Contact

We welcome your feedback on the accessibility of the Tech & Solution website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: techandsolutionsuk@gmail.com

Phone: 07405 262945

Store: 97 Commercial Street, Newport NP20 1LU

We aim to respond to accessibility feedback within 5 business days and will work to resolve any issues promptly.

Legal Framework

This statement is made under the Equality Act 2010, which requires that services (including websites) are accessible to disabled people. We are committed to complying with this legislation and providing an inclusive experience for all our customers.